Shipping Policy

Shipping & Handling

We believe in the 3Rs and will do what we can to minimize and reuse packaging while ensuring that products are adequately protected and arrive at their destination in perfect condition.

We usually ship via Canada Post from Waterloo, Ontario, Canada. Sometimes we may use a different shipping company if deemed more appropriate such as Canpar, UPS, Fedex, Purolator, DHL, or other.

Estimated Transit Times & Shipping Charges (per order) for Retail Orders:

Below please find the estimated transit times (the estimated time it takes for your order to reach you once it leaves our warehouse). Transit times are NOT guaranteed. It currently takes on average 3-7 business days to process regular orders. We currently DO NOT offer an Express shipping option. Free shipping is currently offered on retail orders over $150 within Ontario and to Quebec only. To avoid shipping charges, you many want to visit our Store Locator to find a store near you.

  Shipping Location  Est. Transit Time  Shipping Cost (per Order)
  Ontario*   1 - 3 days   Starting at $12
  Quebec*   1 - 3 days     Starting at $12
  New Brunswick*   3 - 4 days     Starting at $15
  Nova Scotia*   3 - 4 days     Starting at $15
  Prince Edward Island*   3 - 4 days   Starting at $15
  Manitoba*   3 - 5 days     Starting at $15
  Alberta*   5 - 8 days    Starting at $15
  British Columbia*   6 - 14 days   Starting at $20
  Saskatchewan*   4 - 5 days   Starting at $15
  Newfoundland and Labrador*   5 - 6 days     Starting at $15
  Northwest Territories*   1 - 2 weeks     Starting at $15
  Nunavut*   1 - 2 weeks  Starting at $45
  Yukon*   1 - 2 weeks   Starting at $15
  USA**   1 - 3 weeks Starts at  $CDN15

*GST/HST is extra

** We normally ship via UPS or USPS.

International Customers

To request a shipping quote, please email us what you'd like to order. 

We are NOT responsible for any extra fees that shipments outside of Canada may incur (Duties, Brokerage, Other Customs Charges, etc.).

Updated on August 10, 2022