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Shipping Policy

Shipping & Handling

We believe in the 3Rs and will do what we can to minimize and reuse packaging while ensuring that products are adequately protected and arrive at their destination in perfect condition.

We usually ship via Canada Post from Waterloo, Ontario, Canada.

Sometimes we may use a different shipping company if deemed more appropriate such as Canpar, UPS, Fedex, Purolator, Dicom Express, DHL or other.

Estimated Transit Times & Shipping Charges (per order) for Retail Orders:

Below please find the estimated transit times (the estimated time it takes for your order to reach you once it leaves our warehouse). Transit times are NOT guaranteed. Since our warehouse is currently not open every day, it may take 3-5 business days to process regular orders. We currently DO NOT offer an Express shipping option.

Shipping is complimentary on retail orders over $97 (before taxes) to anywhere in Canada (excluding Nunavut).

  Shipping Location  Est. Transit Time  Price per Order
  Ontario*   1 - 3 days   $8
  Quebec*   1 - 3 days   $8
  New Brunswick*   3 - 4 days   $10
  Nova Scotia*   3 - 4 days   $10
  Prince Edward Island*   3 - 4 days   $10
  Manitoba*   3 - 4 days   $10
  Alberta*   5 - 6 days   $10
  British Columbia*   6 - 7 days   $12
  Saskatchewan*   4 - 5 days   $10
  Newfoundland and Labrador*   5 - 6 days   $12
  Northwest Territories*   1 - 2 weeks   $12
  Nunavut*   1 - 2 weeks   $45
  Yukon*   1 - 2 weeks   $12
  Continental USA   1 - 3 weeks   $15


*GST/HST is extra

USA Customers

Orders accepted via email only. Please email us your order and we'll send you your order confirmation along with a Paypal invoice. 

We are NOT responsible for any extra fees that shipments outside of Canada may incur (Duties, Brokerage, Other Customs Charges, etc.).

Updated on April 29, 2018