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Shipping Policy

Pick-Ups in Toronto

We have a pick-up location in Toronto. We have partnered up with Ecoexistence in Toronto (766 St. Clair Avenue West at Arlington Avenue). If you order for pick-up in Toronto, we will email you once your order is available for pick-up (within 7-14 days).

Please pick up your order within 30 days.

Shipping & Handling

We believe in the 3Rs and will do what we can to minimize and reuse packaging while ensuring that products are adequately protected and arrive at their destination in perfect condition.

We usually ship via Canada Post from Waterloo, Ontario, Canada.

Sometimes we may use a different shipping company if deemed more appropriate such as Canpar, UPS, Fedex, Purolator, Dicom Express or others.

Estimated Transit Times & Shipping Charges (per order):

Below please find the estimated transit times (the estimated time it takes for your order to reach you once it leaves our warehouse). Transit times are NOT guaranteed. Since our warehouse is currently not open every day, it may take 3-5 business days to process regular orders. We currently DO NOT offer an Express shipping option.

Shipping is complimentary to anywhere in Canada on orders over $97 (before taxes).

 Regular Service
Shipping LocationEst. Transit TimePrice per Order
Ontario* 1 - 3 days $8
Quebec* 1 - 3 days $8
New Brunswick* 3 - 4 days $10
Nova Scotia* 3 - 4 days $10
Prince Edward Island* 3 - 4 days $10
Manitoba* 3 - 4 days $10
Alberta* 5 - 6 days $10
British Columbia* 6 - 7 days $12
Saskatchewan* 4 - 5 days $10
Newfoundland and Labrador* 5 - 6 days $12
Northwest Territories* 1 - 2 weeks $12
Nunavut* 1 - 2 weeks $45
Yukon* 1 - 2 weeks $12
Continental USA 1 - 3 weeks $15

*GST/HST is extra

USA Customers

The billing and shipping addresses must match for all USA Orders.

We are NOT responsible for any extra fees that shipments outside of Canada may incur (Duties, Brokerage, Other Customs Charges, etc.).

Updated on February 21, 2018