Go Green Lunchbox - FAQs

Q: What are the dimensions of the carrying case?
A: W 34cm x H 24cm x D 8cm

Q: May I put the food container in the microwave?
A: Though it is microwave-safe, it is never recommended to place any plastic products in the microwave.

Q: How do I keep my food cold?
A: We suggest that you place an ice pack between the fabric carrier and the bottom of food box.

Q: What material is the food container made of?
A: The food container is made of polypropylene (plastic grade #5) and uses silicone bands to keep food fresh.

Q: Is the food container BPA-free?
A: Yes. The food container is BPA-free.

Q: What material is the water bottle made of?
A: The water bottle is made of 100% stainless steel – grade 304.

Q: Has the lunch box set been tested for safety?
A: Yes. Go Green Lunch Box, LLC, has employed the services of a US-headquartered, commercial testing agency that provides testing, inspection, and quality assurance of a broad range of products. This company has conducted strict safety testing of our products. The food container and water bottle are lead-free and conform to California Proposition 65 (the nation’s most stringent law regulating environmental health and safety).

Q: May I put yogurt, apple sauce, salad dressing, or pudding-like food products in the compartments?
A: Yes. Our revolutionary “turn ‘n lock” technology ensures that your child’s lunch stays fresh and within its compartment.

Q: What type of pen do I use to write messages on the white board?
A: Only use a pen designated for a “dry-erase board.” Many brands of different colors and sizes are available at most office supply stores.

Q: How do I clean the food container and water bottle?
A1: The food container’s retention clips are easily unfastened, so the lid and box can be separated and washed with warm soapy water.
A2: Due to the inconsistent heat temperatures of many dishwashers, we do not recommended putting the food box in the dishwasher.
A3: For best results, and due to their light weight, we recommend the lid’s five silicone bands be removed daily and hand-washed.

Q: How do I put the silicone bands back in the food box lid?
A: The circumference of the silicone bands are purposely slightly larger than the channels into which they fit, because there has to be enough flex in the bands such that when the lid is closed/tabs locked, the downward pressure causes the bands to “bulge” outwards to create the leakproof seal around each compartment. If the bands fit just right/snug, then “leakproof” is not guaranteed (because there is no “bulging of the bands” to form the proper seal). Therefore, it is important that, after removing/washing the bands, they have to be “completely tucked back into” their respective channels.

Q: How should I store my lunch box set?
A: The fabric bag and food container should be stored separately and in “open” positions, to ensure proper ventilation.

Q: Are Go Green Lunch Box products free of phthalates?

A: Yes. Our products are all free of phthalates.

Q: What is the carrying case made of?
A: The carrying case is made of polyester fabric, and the gray inner lining is made of PEVA (polyethylene vinyl acetate).

Q: How do I clean the carrying bag?
A: As with other insulated bags, we recommend cleaning the Go Green Lunch Box carrying bag with a damp cloth. It is not intended to be submerged/washed under running water. Please do not place the carrying bag in a washing machine.

Q: Do I need new bands? Seems like they are stretched because I put them in the wrong lid channels?
A: First, please understand that silicone’s “elastic” property is different from that of rubber (such as a rubber band) – though it stretches, it doesn’t stay “stretched” permanently [if left alone, it goes back to its original shape (placing silicone in hot water definitely will speed up the process)].